MKA Feb 2018 - Terms and conditions


  • Information on how to enter this Promotion and Prize details form part of these Terms and Conditions of entry (Terms). These Terms apply to the Promotion and entry into the Promotion is deemed acceptance of these Terms. 
  • The promoter is De’Longhi Australia Pty Ltd (ABN 49 104 012 857) of Nexus Industry Park, Building 3A, 43 Lyn Parade, Prestons NSW 2170, Australia (Promoter). 
  • The Promotion will be open from 12:00am Australian Eastern Daylight Savings Time 1st February 2018 and will close 11:59pm Australian Eastern Standard Time on 28th February 2018 (Promotion Period). De'Longhi Australia Pty Ltd will accept valid claims for products purchased up to 7 days prior to the start date (Purchases made 25/01/2018-31/01/2018).
  • Entry is open to Australian residents aged 18 years and over (Eligible Entrants). 
  • Employees, directors, management and contractors of the Promoter and other agencies, firms or companies associated with the Promotion (including suppliers of Prizes), and their immediate families, are not eligible to enter. By entering this Promotion you represent that you are eligible to enter. 
  • The promotion comprises of 
    • a) Bonus 5 Piece RACO Cookware Set valued at $350RRP with the purchase of DEIND804, DEIND604, DEIND603, DEGH90BGX1, DEGH70BGX1, DEGH60BGX1, DEGH70WG, and DTCH80B.
    • b) Bonus 3 Piece RACO Cookware Set valued at $240RRP with the purchase of DEGHSL90, DEGHSL75, DEGHSL60, DTCH60B, DE302IB, DE30WGBX1, DE302GBX1, and DE302HBX1.
  • Participating Product(s) refers to selected De'Longhi Cooktops. Applicable models include 
    1. DEIND804
    2. DEIND604
    3. DEIND603
    4. DEGH90BGX1
    5. DEGH70BGX1
    6. DEGH60BGX1
    7. DEGH70WG
    8. DTCH80B
    9. DEGHSL90
    10. DEGHSL75
    11. DEGHSL60
    12. DTCH60B
    13. DE302IB
    14. DE30WGBX1
    15. DE302GBX1
    16. DE302HBX1

The Participating Products are subject to stock availability.  

  • Multiple claims/entries are permitted, subject to the following:
    1. only one (1) claim/entry permitted per specified purchase; and
    2. each claim/entry must be submitted separately and in accordance with the claim/entry requirements.
    3. limit of five (5) claims/entries permitted per eligible entrant. 
  • Offer valid on electrical retail purchases only. A “Participating Retailer” refers to any electrical retailer that operates from a bricks and mortar store in Australia (including both the bricks and mortar store and any online store operated by such retailers). A Participating Retailer does not include a retailer who only operates online stores without bricks and mortar. However, purchases made through online store (excluding second’s products) are valid and will be accepted.  Purchases must be made between 12:00am Australian Eastern Daylight Savings Time February 1st and 11:59pm Australian Eastern Standard Time on February 28th 2018  otherwise claims will be deemed invalid. 
  • All valid claims must be received and finalised by 14/03/18 (including provision of proof of purchase).
  • To claim their bonus, the Eligible Entrant must visit and fill in all the required details complying with the required purchase provisions to qualify and receive the De'Longhi Bonus offer. The Eligible Entrant must provide their name, contact phone number, email address, postal street address, together with a clear scanned copy or photo of their full purchase receipt. The receipt must clearly show the date of purchase, model purchased, and a zero balance outstanding.
  • Upon validation of the claim, the De'Longhi Bonus will be mailed to the Eligible Entrant to the postal address stated on the online redemption form. The Eligible Entrant is responsible for clearly providing their full and accurate name, contact details and postal address for prize fulfilment. The Promoter will not be responsible for fulfilment or any costs associated in locating the De'Longhi Bonus due to incorrect information provided by the Eligible Entrant.
  • Offer not valid on commercial sales, second-hand purchases and trade seconds products.
  • The Promoter accepts no responsibility for any variation in the value of a bonus, or for any tax liabilities that may arise. 
  • Claimants will receive the bonus by mail. Prizes will be delivered to Australian addresses only; PO Box addresses will not be accepted.

  • The bonus is not transferable. All other costs associated with the bonus are the responsibility of the entrant. 
  • The Promoter reserves the right to request that an entrant provides proof of his / her identity, residency and / or age prior to awarding a bonus. Proof of identification, residency and /or age considered suitable for verification is at the discretion of the Promoter.  In the event that the entrant cannot provide suitable proof, the entrant will forfeit the bonus and no substitute will be offered. 
  • The Promoter shall not be liable for any bonus that may be lost, stolen, forged, damaged or tampered with in any way. 
  • In the event that the Promoter is unable to supply the bonus, the Promoter reserves the right to supply an alternative bonus of similar monetary value. 
  • In the event that the Promoter is unable to supply a specific bonus box, the promoter reserves the right to provide the other bonus box without approval.
  • The Promoter’s decision is final on all matters and no correspondence will be entered into. 
  • Recommended Retail Price (RRP) includes GST where applicable and is suggested only, no obligation to comply. 
  • The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, Bonus suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information.  By entering, Eligible Entrants consent to the Promoter, for an indefinite period, unless otherwise advised, using the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant.  Eligible Entrants should direct any request to access, update or correct information by contacting the Promoter on 1300 205 531 or via email to The personal information collected in connection with this Promotion will be used, stored and disclosed in accordance with the Promoter’s Privacy Policy, available at . 
  • The Promoter is not responsible for any technical malfunctions or problems with internet or network congestion, including injury or damage to a participant’s or any other person’s computer related to participation in this Promotion and problems with transmission of entries and / or emails over the internet, acts in violation of these terms and conditions, acts in a disruptive manner, or acts with the intent to annoy, abuse, threaten or harass any other person. 
  • The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, in connection with this Promotion or as a result of accepting or using the bonus, except for any liability which cannot be excluded by law.